Wardle Launches "Gentu AI Concierge," an AI-powered sales assistant solution for Shopify.

Shopify secured double-digit customer growth within three months of launch, contributing to a 1.5x increase in monthly sales.

– Multilingual consulting and specialized functions for country-specific consumption patterns help you understand the global market and establish marketing strategies.

Based on the winning technology from the OpenAI GPT-5 Hackathon, we will support domestic companies' overseas expansion.

Artificial intelligence (AI) startup Wadle (CEO Jihyuk Park) announced that it has officially launched its AI salesperson solution, ‘Gentu AI Concierge,’ on the global e-commerce platform Shopify App Store.

Shopify is a leading e-commerce platform used by 4.6 million sellers worldwide. Domestic companies and K-beauty and K-food brands aiming to enter overseas markets are building online stores to expand their reach with global consumers.

Gentoo is a global B2B SaaS solution that uses a speech bubble button to prompt customers when they hesitate to make a purchase online. It understands their purchasing intent and context, offering personalized product suggestions based on a natural conversation, much like a skilled offline salesperson. It handles an average of over 500 inquiries daily and has accumulated over 2 million responses.

Gentoo AI Concierge, launched exclusively for Shopify, automatically learns product information, enabling natural conversations with global customers and encouraging purchases without the need for separate multilingual responses. It also provides real-time purchase conversion performance and conversation insights, and even supports consulting features tailored to country-specific consumption patterns, helping with market analysis and marketing strategy development.

In fact, since Shopify's launch in August, over a double-digit number of domestic and international brands and e-commerce platforms have adopted Gentoo. One K-pop brand even achieved a 1.5x increase in monthly sales after implementing Gentoo. With the launch of the Shopify App Store, Wardle plans to strengthen its position in the global commerce market and continuously update its features to enhance the customer experience for online shopping malls both domestically and internationally.

“We are thrilled to be able to support global e-commerce companies and brands looking to expand into overseas markets with the launch of the Shopify App Store,” said Cho Yong-won, COO of Wardle. “We will actively support their global expansion based on the outstanding technology we’ve developed at the OpenAI GPT-5 Hackathon.”

Shopify's exclusive Gentoo AI Concierge is available for immediate installation from the Shopify App Store and is available for a 14-day free trial.