The conversational AI service integration platform 'ConvAI v1.0' of AI voice recognition technology specialist company Rafichi (CEO Kyung-hoe Kim) has been finally designated as an excellent procurement item by the Public Procurement Service.
This designation is seen as a result of Rapich's demonstration of technological prowess and product stability in the public AI market, following its selection as an excellent research and development innovation product by the Ministry of SMEs and Startups in the second half of 2023.
The Public Procurement Service's Excellent Procurement Product System selects products from small and medium-sized enterprises (SMEs) and venture companies that demonstrate superior technology and quality. This system stipulates the application of core technologies and submission of quality data. In the fourth round of evaluation in 2025, 320 products applied, and 67 were ultimately selected.
Products designated as excellent procurement items are eligible for contracts with public institutions and are given priority purchasing. This has enabled Rapichi to secure public sales channels and ensure stable business operations.
After being selected as an innovative product, ConvAI was supplied to a welfare organization for the visually impaired through a pilot purchase program for innovative products hosted by the Public Procurement Service, demonstrating its technological completeness and practical applicability. Following a usability evaluation, ConvAI was designated as an excellent procurement product.
ConvAI integrates real-time voice processing technology, an AI engine fusion platform, and a voice biometric authentication solution (ASENTI) to support the design of customized AI services tailored to the institutional environment.
CEO Kim Kyung-hoe said, “The selection of the Public Procurement Service as an excellent product demonstrates that AI technology can contribute to improving the quality of public services,” and added, “In conjunction with the NI project, we will lead the field of integrated AI solutions that encompass both the public and private sectors.”
Meanwhile, Rapich recently expanded its business by acquiring a stake in Seo Kyung NCS, a network infrastructure and data center construction specialist, for 11.6 billion won. Seo Kyung NCS has been working on projects for public institutions and private companies for approximately 30 years.
As the demand for data centers and network infrastructure increases with the growth of the AI industry, Rafich plans to integrate AI technology and infrastructure construction to internalize the entire process from AI data centers to intelligent contact center (AICC) services, thereby strengthening its competitiveness in the digital transformation market.
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