Yanolja Cloud Solution (CEO Aeijaz Sodawala), an enterprise solution subsidiary of global travel tech company Yanolja, announced that it held a global conference, 'THRIVE 2026', on the topic of digital transformation and AI-based operational innovation in the hotel industry.
The event, held in New Delhi, India on the 27th, focused on "Innovation and Transformation in the Global Hotel Industry." Approximately 100 global hotel industry representatives attended the event, discussing technological strategies and operational innovations for the hotel industry to adapt to the AI era.
At the event, Yanolja Cloud Solutions emphasized the need for structural changes in hotel operation systems. They proposed a shift away from the traditional approach of operating multiple, functionally separate systems to a single platform that integrates operational data and service functions.
In particular, practical application cases utilizing AI technology were also presented. Technologies applicable to hotels, such as automated customer response through AI agents and automated check-in through messengers, were explained, sharing their potential for improving operational efficiency and reducing costs.
Additionally, the company unveiled a technology strategy to support the growth and global expansion of hotel companies. Various technological directions were presented to improve the hotel operating environment, including building a smart distribution system, linking with B2B marketplaces, designing a user experience (UX) to improve reservation conversion rates, and API-based data integration management.
A representative from Yanolja Cloud Solutions said, “The hotel industry is rapidly changing toward integrating multiple operating systems and data into a single platform, and the trend of simultaneously improving operational efficiency and customer experience through AI technology is expanding.” They added, “We plan to continue to expand cooperation with global hotel companies to support the establishment of a hotel operating environment based on technology and data.”
Yanolja Cloud Solutions provides cloud-based hotel operation solutions to global hotel and travel companies, leveraging AI and data technologies to support the digital transformation of the travel industry.
Meanwhile, the global hotel industry is accelerating its digital transformation, with the adoption of AI-based reservation management, customer service automation, and data-driven revenue management systems expanding.
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