As the domestic economic growth rate continues to slow, companies are becoming increasingly anxious. In addition, concerns about the domestic economy and industry in general are growing as government-funded research institutes continue to present downward economic forecasts and predict an economic crisis. The Korea Development Institute (KDI) diagnosed that downward pressure on the domestic economy has been increasing for three consecutive months since January of this year. It explains that the slowdown in the construction industry and the decline in export prices of semiconductors, a major export item, are causing the impact of increased external uncertainty to spread and slow the growth of exports.
Accordingly, companies are actively utilizing external services for efficient human resource management and cost reduction. They are trying to focus on increasing controllable internal efficiency rather than the volatile external environment. Companies that frequently settle or settle overseas trade payments are using services that are easy to process and available at any time to minimize the number of internal personnel required, and in cases where frequent employee education and training are required, they are using AI-based services.
◆ Supporting rapid work adaptation with generative AI-based solutions, Ibricks ' 'Agent T'
Agent Tea, developed by AI specialist company Abrix (CEO Jong-Hyeon Chae), is a generative AI-based solution that supports mock counseling training for new counselors, helping them improve their counseling skills by having AI analyze and evaluate learning content.
Agent Tea provides new counselors with a variety of counseling cases learned through generative AI and provides four main functions: ▲counseling training ▲post-processing ▲learning analysis ▲learning management to improve situational response capabilities. It is designed to help new counselors quickly adapt to work by providing a learning environment similar to the actual work process through the counseling application and practicing post-processing tasks such as classifying and summarizing counseling after the end of the counseling.
In particular, by utilizing deep learning TTS (Text To Speech, voice synthesis) technology to provide voices according to gender, age, and customer situation, you can experience and practice in advance for various types of customers that you may encounter in an actual consulting environment. In addition, managers can monitor learning results by individual, consulting type, and group in real time through real-time data analysis, so they can provide feedback on learning weaknesses by counselor and supplement the consulting content through the learning recommendation function.
◆ Simplifying overseas remittance procedures for companies to operate more efficiently, Sentbiz
Sentbe (CEO Sungwook Choi), a global foreign exchange total solution company, is gaining popularity by providing business-friendly services such as simplified remittance procedures and reasonable fees to companies that require overseas payments and settlements, such as trade payments.
Fast and safe overseas remittance is possible within 1 day, and the company documents can be registered only once for the first time, so remittance work can be done without additional registration, eliminating the inconvenience of entering information each time. Even for large remittance work, simply registering the recipient information in Excel can be done easily and quickly without repetitive work, so the time and cost invested in work can be reduced and efficient human resource management is possible.
It also supports simple and safe multi-currency settlements in up to 174 countries, including English-speaking countries, Europe, Asia, and Central and South America. It is receiving great responses from companies and related business personnel who require frequent overseas remittances and settlements, as it provides services with fees that are up to 70% lower than the high fixed costs and exchange costs incurred when sending money overseas using existing banks.
Sentbe operates a legal & compliance division comprised of financial specialist lawyers, and thoroughly manages all risks that may arise during the remittance and payment process. In addition, based on business-friendly services and the safety essential for cross-border transactions, Sentbe currently has over 900 Sentbe corporate clients.
◆ Korean-specific multimodal language model, Kakao's 'Kanana'
Kakao's artificial intelligence service 'Kanana-o' is an artificial intelligence (AI) model that can simultaneously understand and process various forms of information, such as text, voice, and images.
Users can input questions in any combination of text, voice, and image and process them through Kanana-o, and it can generate responses in context-appropriate text or natural voice input.
Kakao developed Kanana-o efficiently in a short period of time by integrating the Kanana-v model, which is specialized in image processing, and the Kanana-a model, which is specialized in audio understanding and generation, based on model merging technology that combines different models.
In particular, it precisely reflects the special speech structure, intonation, and suffix changes of the Korean language by utilizing a large-scale Korean dataset. Accordingly, Kanana-o can recognize regional dialects such as Jeju Island and Gyeongsang Province and convert them into standard language to generate natural speech.
According to Kakao, Kanana-o recorded similar levels to the global top AI models in Korean and English benchmarks (performance verification), and showed a significant lead in the Korean benchmark. In terms of emotion recognition capabilities, it showed a significant lead in both Korean and English, proving the possibility of an AI model that can understand and communicate emotions.
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