TeamViewer, a global leader in solutions for digitalizing the workplace, announced 'TeamViewer Frontline Spatial', an advanced spatial computing solution for efficient industrial training and onboarding processes, at 'Hannover Messe 2025' held in Germany from March 31 to April 4 (local time).
TeamViewer, a provider of digital workplace solutions including industrial augmented reality (AR), demonstrated at this year’s Hannover Messe how customers from a variety of industries, including aerospace, automotive, and mechanical engineering, are using spatial computing to transform their training programs.
As a representative example, GE Aerospace, a leading company in the aircraft engine industry, is a joint customer of TeamViewer and technology partner Siemens. By implementing ‘TeamViewer Frontline Spatial’ and providing aircraft technicians with an interactive digital twin of its commercial engines using AR technology, GE Aerospace is operating high-quality remote training cost-effectively in hundreds of locations around the world.
At this year’s event, Oliver Steil, CEO of TeamViewer, participated in a panel discussion with Jaswinder Walia, SVP and CIO of GE Aerospace Engineering, and Tony Hemmelgarn, President and CEO of Siemens Digital Industries, to discuss the benefits of spatial computing and GE’s real-world use cases. Oliver Steil also featured spatial computing prominently in his keynote address on after-sales service in manufacturing.
In addition, TeamViewer demonstrated spatial computing using a Formula One racing car engine and 3D models used in industrial settings, as well as presented enhanced technologies from its main portfolio.
Shopfloor Access: Manufacturers recognize the need for remote access to their core operational technology (OT) systems from suppliers and original equipment manufacturers (OEMs). At the same time, increased regulation, such as the European Union’s (EU) cybersecurity directive, Network and Information Systems 2 (NIS2), and cybersecurity threats require a single, highly secure remote connectivity solution that can be applied across IT and OT environments. To address this, TeamViewer demonstrated how a zero-trust-based remote access and remote support solution can operate in a real production environment.
Augmented Reality (AR) for After-Sales Service and Logistics: TeamViewer presents how AR-based workflows and remote support solutions can make technical field service and warehouse picking smarter and more efficient.
The Future of the Digital Workplace: TeamViewer showcased how the future of digital workplace support will be realized by combining TeamViewer’s advanced remote connectivity capabilities with the latest advances in AI and DEX (digital employee experience) management tools. For example, how to automatically detect and remediate issues in digital environments, and how IT service desk teams can use AI to streamline and optimize operations, reducing downtime and costs while improving digital user experiences.
Technology Partnerships: TeamViewer showcased collaboration and joint solutions at the booths of global technology partners SAP, Microsoft, and Siemens. In particular, at the Microsoft booth, TeamViewer’s Director of Product Management Artus Rupalla and Senior Product Manager Sascha Ballweg gave presentations on the topic of “Empowering Field Workers and Business People with AI-Based Smart Services and Seamless IT/OT Connections.”
Oliver Steil, CEO of TeamViewer, said: “Spatial computing offers unprecedented opportunities in engineering. Digitalized remote and on-site learning enables companies to allocate resources more efficiently, alleviate skilled labor shortages, and reduce travel and costs. Together with our partners, TeamViewer will provide a 3D-based immersive user experience that enables engineers and field workers around the world to visualize engineering data more intuitively and vividly.”
TeamViewer provides a digital workplace platform that connects people and technology to enable, improve, and automate digital processes, realizing ‘better work.’
In 2005, TeamViewer launched as a software product that enables users to connect to their computers from anywhere to eliminate mobility constraints and increase productivity, and has become an industry standard in remote access and support. Today, hundreds of millions of users around the world use TeamViewer solutions to solve their IT problems, and more than 640,000 customers, from small and medium-sized businesses to global enterprises, trust TeamViewer to optimize their digital workplace and empower their employees. TeamViewer helps companies prevent and resolve issues on digital endpoints, securely manage complex IT and industrial device environments, and enhance work processes with AI-based augmented reality (AR) workflows and support.
It also supports seamless integration with key technology partners. In the current situation where we are facing various challenges such as shortage of skilled workers, hybrid work, acceleration of data analysis, and proliferation of new technologies in the global digital transformation trend, TeamViewer’s solution provides clear value through increased productivity, reduced machine downtime, faster employee onboarding, and increased customer and employee satisfaction.
TeamViewer is headquartered in Göppingen, Germany and employs approximately 1,800 people worldwide. As of 2024, the company had a turnover of €671 million. TeamViewer SE (TMV) is listed on the Frankfurt Stock Exchange under the MDAX ticker. For more information, please visit the website .
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