KDILAB , the developer of the AI-based service job training solution 'Sokind', announced on the 25th that it was selected as the best company in 'Innostage ON 6', an open innovation program of Kyobo Life Insurance.
'Innostage On' is an open innovation program in which Kyobo Life discovers and fosters startups with innovative technologies. KDILAB was selected for the collaboration track in October of last year and has been developing and verifying AI-based insurance design engineer capacity enhancement solutions together with Kyobo Life.
KDILAB has proven the results of its collaboration with Kyobo Life Insurance through an AI-based conversation training solution called 'Sokind'. This solution is designed to intensively train and improve the speaking skills of insurance designers, and provides functions such as voice and facial expression analysis, real-time feedback, and scenario-based learning. AI precisely analyzes the voice, including pronunciation, speed, tone, and persuasiveness, and evaluates the emotional state and reliability through facial expressions to accurately diagnose the designer's speaking style and strengths/weaknesses. Based on this, it suggests immediate and customized improvement directions to help designers effectively correct and develop their speaking skills.
As a result of the PoC (Proof of Concept) of 'Sokind', designers reported that they were able to objectively understand and improve their speaking skills, and that it had a positive effect on improving their conversational delivery and persuasiveness. In particular, the majority of responses were that "it was effective and fun because I was able to learn speaking skills while having fun conversations using various speaking styles." Kyobo Life Insurance is one of the insurance company clients that actively utilized 'Sokind', and it was evaluated that new designers gained confidence in speaking with customers and improved their practical speaking skills through this solution.
Bae Soo-jung, CEO of KDILAB, said, “I am very pleased to have been selected as the best company in recognition of our AI technology,” and added, “It is encouraging that Sokind has had a positive impact on improving the speaking skills of new designers. We will continue to strengthen our collaboration with Kyobo Life Insurance to contribute to the digital innovation of the insurance industry.”
A Kyobo Life official said, “We expect that KDILAB’s AI technology will contribute to strengthening designers’ capabilities and improving customer satisfaction,” and added, “We will continue to lead innovation in the insurance industry through cooperation with promising startups.”
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