i2Max, an official Salesforce partner, announced that it had announced the next-generation distribution sales and service management solution, i2DMS, at the '2025 Industrial Intelligence Conference' held on the 13th.
At this conference, iTmax presented on the topic of ‘Evolution of Distribution Sales and Service Management Systems’ in the field of manufacturing IT technology among the sessions on ▲Manufacturing OT Technology ▲Manufacturing IT Technology ▲Manufacturing AI.
i2DMS is a solution developed based on the DMS (Dealer Management System) construction cases of major manufacturing companies such as Hyundai-Kia Motors Group’s overseas subsidiaries in Indonesia, Thailand, and the Philippines, as well as HD Hyundai Infracore, Samsung Electronics PRM, LS Mtron, SoluM, and Daedong’s domestic and North American subsidiaries. This system is based on the Salesforce platform and supports collaboration between manufacturers and dealers, and aims to increase operational efficiency. In fact, global automobile manufacturers such as Bentley Motors, Mercedes-Benz, and Ford are already strengthening their relationships with customers and dealerships based on Salesforce.
i2Max pointed out the problems of existing DMS systems, such as complex interfaces, limited functions, high maintenance costs, and inefficient user training. To improve these problems, i2DMS provides a user-friendly interface and various functions that reflect the practical requirements of customers. It reduces maintenance costs as a cloud-based system, and provides systematic online and offline training programs, user manuals, and training videos to help with stable operation from the initial introduction of the system.
i2DMS is designed to manage information sharing and collaboration between corporations and dealerships in a single platform. It reduces construction time and costs through modularized structure and process automation, and uses data integration and AI technology to quickly capture sales opportunities and increase customer response speed. In addition, it supports multiple languages and has a standardized operating system, helping global companies maintain a consistent management system while reflecting regional characteristics.
i2DMS is a solution that supports manufacturers’ distribution and service management optimization, and is being used in actual fields to prove its performance. For related inquiries, please visit the official i2max website.
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