Orchestra's generative AI solution, "Clarinet," receives GS certification and integrates its AI lineup.

Clarinet achieves GS certification, accelerating its push into the public and private markets.

-RAG‧Enhance trust with source-based responses and minimize hallucinations.

From document-based Q&A to keyword search… Integrated AI lineup

Repeated complaints, complex instructions. Now, we're entering an era where AI can read documents and directly answer questions.

Orchestra (CEO Beomjae Kim), an AI and cloud software company, announced on the 12th that its generative AI solution 'CLARINET' received the GS (Good Software) certification grade 1 from the Telecommunications Technology Association (TTA).

GS certification is a nationally recognized certification system that comprehensively evaluates the quality of domestic software. Only products that meet the highest standards in all categories, including functionality and reliability, are awarded a Grade 1.

Clarinet is a generative AI chatbot solution that provides real-time answers to users' questions based on accumulated documents within an organization. It minimizes hallucinations by applying augmented search generation (RAG) and a source-based response structure, and enhances reliability by presenting relevant documents alongside responses. It reads and analyzes complex documents such as regulations, manuals, and policy documents, streamlining repetitive tasks like responding to complaints, consulting with customers, and providing internal guidelines.

It supports both on-premise and cloud (SaaS) deployments and can handle a variety of document formats, including PDF, HWP, and Word, as well as large documents up to 300MB. Developed using proprietary technology, it can be safely operated on internal networks, and its intuitive drag-and-drop interface allows even non-experts to easily configure chatbots.

Clarinet has been introduced to public and research institutions such as the Korea Construction Engineers Association, Gwangju Institute of Science and Technology, and Korea Institute of Public Administration, and has been utilized in large-scale AI platform support projects for responding to civil complaints, summarizing documents, and writing research plans.

Orchestra has integrated its AI subsidiary Orchestra AGI's AI knowledge search platform, G-AIDSP, into Clarinet, completing its AI lineup, encompassing everything from document-based Q&A to keyword search. This integration allows Clarinet to offer a single solution that combines G-AIDSP's strengths: keyword search, LLM-based augmented search, and W3C global standard DCAT 3.0 data management.

Building on this foundation, Orchestra plans to expand AI adoption across both the public and private sectors, including by pursuing registration with the Public Procurement Service's digital service mall. In particular, "Clarinet," with its high reliability and security, is expected to contribute to digital administrative innovation and the advancement of knowledge-based services.

Orchestra CEO Kim Beom-jae said, “Clarinet is a generative AI solution that can be applied directly to actual work based on reliable internal documents.” He added, “Based on the technological prowess verified through the national AI project Upstage Consortium, we will respond to customers’ diverse AI utilization needs and establish ourselves as an AI knowledge assistant that can be trusted and utilized in both the public and private sectors.”